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FAQs

Mix On Site

How much can your mix on site vehicles hold at a time?

Our mix on site volumetric vehicles can hold up to approximately 12M at a time

How far do the chutes reach on the back of the volumetric mix on site vehicles?

Our chutes can reach approximately 4M

Do I only pay for what I use?

At Direct Mini Mix we pride ourselves in only charging our customers for what they use, however every order has a minimum charge depending on the quantity that you book.

What happens if I need more concrete then what i book in?

Don’t worry, if you need additional concrete just let the office know, the great thing about our Volumetric mix on site vehicles is that there is always additional on board if you need any more.

How much waiting time do I get with my booking?

You will be told how much waiting time you will have for free with your booking at the time that you make your booking.

How much is additional waiting time?

Additional waiting time is chargeable by £2 plus vat per minute.

What is the difference between a drum mixer and a volumetric vehicle?

The difference between our volumetric vehicle and our drum mixer is that the drum mixer is loaded straight from our batching plant and is continuously mixing the whole time, whereas our volumetric vehicle is mixed on site while pouring.

Screed

How do you deliver screed?

Here at Direct Mini Mix we deliver our screed on one of our tippers.

How big are your tippers?

Here at Direct Mini Mix we have 3 tippers, a flat bed, 4wheeler tipper and 8-wheeler tipper

How will my screed be off loaded?

Because our screed is delivered on a tipper, we will simply drop this onto some tarpaulin for you.

Will I receive any waiting time with my screed delivery?

We do not offer any waiting time with our screed delivery’s as we delivery these on a tipper.

Dose my screed include fibres and retarder?

Yes, it does unless specified otherwise. This will be at no additional cost and will come as a semi-dry mix.

Liquid Screed

Do you supply the pump and labour?

No we dont, we do only supply the liquid screed.

What is the minimum I can order?

1 cubic metre is the minimum.

How is this delivered?

This will be delivered on a drum mixer.

Is it self levelling?

Yes it is self-levelling.

How long is the curing process?

24-48 hours before you can walk on it.

Do you deliver this every day?

Yes we do.

How much notice do i need to give?

It is all next day delivery.

Drum Mixer

How much do the drum mixers hold at a time?

Our drum mixers can hold up to 5M³ at a time

Do I pay for any part loading fees?

At Direct Mini Mix you only pay for what you have ordered.

How far do the chutes reach on the back of the drum mixer?

Our chutes can reach approximately 3M

What is the difference between a drum mixer and a volumetric vehicle?

The difference between our volumetric vehicle and our drum mixer is that the drum mixer is loaded straight from our batching plant and is continuously mixing the whole time, whereas our volumetric vehicle is mixed on site while pouring.

Can I have a designed mix with the drum mixer?

The answer is yes, here at Direct Mini Mix we can deliver any designed mix you require on our drum mixers

How much waiting time do i get with my booking?

You will be told how much waiting time you will have for free with your booking at the time that you make your booking.

How much is additional waiting time ?

Additional waiting time is chargeable by £2 plus vat per minute.

Concrete Pumping

What is needed to wash out a pump after pumping concrete?

Water and a wash out box. This is used to wash out the excess concrete. It can be made from four wooden boards approximately 2m2 and a plastic sheet cover. If you can not supply wash out there is additional fee this will be explained over the phone with yourself.

How many bags do I need to supply?

You need to supply 1 x bag of 25kg of cement. (60 metres and over) you will need to supply 2 x bags of 25kg cement.

Why do we need to supply cement?

The cement is mixed with water to form a grout. This is then pumped ahead of the concrete in order to prevent blockages in the pipe line.

How far does the pump reach?

The pump can go up to 80 metres. (20 metres using the boom and the rest in a pipe line).

Can concrete and a concrete pump be supplied?

Yes, we can supply this as a package.

Is it ordinary concrete you can pump?

No, you will need to ask for a pump mix.

What information is required to book a concrete pump?
  • How far the pump needs to reach
  • Full Address
  • Volume of concrete
  • How long you need the pump hire for
  • Your details – (Name, company name, telephone number, email address)
  • Date you require the pump and a morning or afternoon slot
  • Any site restrictions
How long do you get with the volumetric or drum mixer?

This information will be provided on the time of your booking.

How long do you get the pump hire for?

You get the pump hire for three hours; this includes travelling one way.

How much space do I need?

You need enough space for the concrete pump and concrete lorry. We say around 20 metres in length they need to go rear to rear. They can not park next to each other.

Cancellation period

We require 48 hours’ notice to re-arrange your booking for another day or to cancel your booking or fees will be applied this will be discussed on the phone when booking in.

Collections

Can we collect concrete and screed?

Yes you can collect both.

What is the minimum we can collect of concrete and screed?

0.2 is the minimum.

Are you open on Saturdays?

Yes we are open Saturdays until 11:45am which is last collection.

What days can we collect?

Monday – Saturday.

Can we collect aggregates?

Yes you can collect all aggregates. (Loose or in a bulk bag).

What time do you open?

We are open from 6:45am Monday – Saturday.

What time do you close?

We close at 16:45pm Monday – Friday.
We close at 11:45am on Saturdays.

Can i collect in a car?

No you can not collect in a car. You do have to have a trailer or a tipper.

Does your screed come with fibres and retarder?

Yes they are all included in the price. You do not have to have these.

Are you open on Bank holidays?

Most of the time YES. But please feel free to call the office on 01202 737733 just to double check.

Are you open Christmas eve?

Yes we are open until 12:00pm.

If I can not collect, will you deliver?

Yes of course. Please contact the office for prices and availability.

We have the friendliest and most upskilled staff with many years of experience. No job is to big or small.